Conversocial

Conversocial is a leading provider of cloud-based social customer service solutions.

Contact Partner

Specialties

  • Community Management

Countries

  • Italy
  • United Kingdom
  • United States Of America

About Conversocial

Conversocial is a leading provider of cloud-based social customer service solutions. Our enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google+, Instagram and YouTube.

Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. With analytics to provide accurate, actionable insights on customer trends over time and comprehensive APIs that seamlessly integrate into CRM and contact center technologies, we provide a single view of the customer that drives unmatched engagement and brand loyalty. The largest global firms including Google, Hertz and Barclaycard turn to Conversocial to reduce costs and create the most inclusive customer service experience possible.

Conversocial's Locations

New York City

3 West 18th Street

8th Floor

New York, New York 10011

United States Of America

+1 (646) 375 2492

London

7-11 Cavendish Place

London, United Kingdom W1G 0QD

United Kingdom

+44 (0) 20 7045 0970